For those of you who are regular readers of this blog will know that I usually come on here, pick a topic, complain bitterly give an idea to a solution. But today I want to praise our industry especially organisations like the National Theatre and the RSC (Royal Shakespeare Company).
It doesn’t matter what business or industry you work, from retail to the arts, if you go for an interview or an audition you then have to wait 2 or 3 weeks to get an outcome and if you’re not successful you just have to assume as the chances of receiving a ‘physical’ rejection in the form of letter or email is rare, not to mention rude, but most can be discouraging and stressful.
It also goes for writers for magazines, papers, publishers and theatres, a lot of work has been put into the effort and then not only do you not hear any feedback, or even a rejection, sometimes you don’t even get an acknowledgment that it has been received.
The most common reason employers give for this behaviour is that ‘the response was over whelming, it’s too costly and timely to write to everyone, both successful and unsuccessful’. About 25 to 30 years ago this would have been true, when emails were just coming into wider use and even then the only costings would have been someone adding names and addresses to the top of a letter as most, if not all businesses use some form of templates for letters and with the new data protection laws they will have a specific databases for interviewee personal data.
For any business to succeed a need for individuals to believe in them and most businesses usually start with good intentions but somehow turn arrogant as success materialises and a search of cutting costs in to seek profit. Can you imagine how well businesses would do if every person who failed to get a job and didn’t receive a formal rejection letter was legally allowed to give the company a bad name, there would be some quick changes to policies.
The #yesorno campaign is about encouraging employers of all industries to let candidates know either way after an interview or audition. The whole interview or audition itself is a complete terrifying experience as individuals put so much of themselves into their work in front of the panel. Not to mention the expense of getting there, the babysitter, the time sat in traffic, that really early start after busy night at work the night before. Then the waiting experience afterward is even worse, it’s a whole mix of feelings and can lead to anxiety and if experienced enough can lead to depression and more mental health problems.
Just having the common courtesy to drop someone a note, no matter how short or simple, it doesn’t have to give specific feedback it just needs to confirm they were not successful. The gesture can make all the difference to someone’s life. It can be uplifting, empowering, but most importantly it helps them to put closure to the experience making it easier to move on the next. But above all this the organisation’s reputation and the reasons why individuals apply to work with them remains in tacked in the interviewees mind.